Terms of service

Terms of service – Handpan Soul



This website is operated by Handpan Soul. Throughout this website, the
terms “we”, “us” and “our” refer to Handpan Soul.
Handpan Soul offers this website including all information, tools, and services
available on this website for you as a user, provided you accept all
conditions, guidelines, and notices set out here. When you visit our website or
purchase something online from our site, you are getting part in our
“Service” and agree to be bound by the following terms and conditions
(“Terms of Use”, “Terms”), including additional terms and
conditions those referred to in this document and/or available via hyperlink.
These Terms of Use apply to all users of the website including, but not limited
to, users who are browsers, vendors, customers, merchants, and/or content
providers. Don’t forget to read these terms of use carefully before getting
into or using our website.


 By accessing or using any part of
the website, you agree to be bound by these terms of use. If you agree to all
of the terms of this agreement, you will not be able to access the website or
use any services. If these Terms of Use are viewed as an offer, acceptance is
expressly limited to these Terms of Use.


Any new functionality or tool added to the current store must also be
subject to the Terms of Use. You can view the latest version of the terms of
use at any time on this page. We reserve the right to update, change or replace
parts of these Terms of Use by posting updates and/or changes on our website.
Responsibility to regularly check this page for changes. Your continued use of
or access to the website after the changes are posted will be deemed your
acceptance of those changes. Our store is hosted on Shopify Inc. They provide
us with an online e-commerce platform that we can use to sell our products and
services to you.



By agreeing to those Terms of Service, you constitute which you are as a
minimum the age of majority to your country or province of house, or which you
are the age of majority to your country or province of house and you’ve given
us your consent to permit any of your minor dependents to apply this site.

You might not use our merchandise for any unlawful or unauthorized cause
nor may also you, withinside the use of the Service, violate any legal guidelines
to your jurisdiction (which include however now no longer restricted to
copyright legal guidelines).

You should now no longer transmit any worms or viruses or any code of a
damaging nature.

A breach or violation of any of the Terms will bring about a right away
termination of your Services.



We reserve the correct to refuse service for any reason. Reason anytime.
You understand that your content (excluding MasterCard information) could also
be transmitted unencrypted and (a) include transmissions over various networks;
and (b) changes to fulfill and adapt to technical network or device
connectivity requirements.  MasterCard
information is often encrypted when transmitted over networks. You agree to not
reproduce, copy, copy, or reproduce any a part of the Service, use of the
Service, or access to or contact on the website through which the Service is
provided without our express wrote permission to sell, resell or use.  The titles utilized in this agreement are
included for convenience only and can not limit or affect these terms.



 We aren’t responsible if the data
available on this website is inaccurate, complete, or up-to-date. The material
on this website is for general information only and will not be relied on or
used because of the sole basis for creating decisions without consulting
primary, more accurate, more complete, or more timely sources of data. it’s
done at your own risk.  This website may
contain certain historical information. Historical information is necessarily
not current and is provided for reference purposes only. We reserve the proper
to vary the content of this website at any time, but you are doing not agree
that it’s your responsibility to watch changes to our website.


and Prices

 The costs of our products are
subject to vary swiftly. Right to vary or interrupt the service (or parts or
contents thereof) at any time out of the blue. We don’t seem to be susceptible
to you or any third party for changes, price changes, suspensions, or the
continuation of the service.



Certain products or services may only be available online through the
website. These products or services may have limited quantities and might only
be returned or exchanged in accordance with our return policy. We cannot
guarantee that colors will display correctly on your computer monitor. We
reserve the correct, but are under no obligation, to limit the sale of things
from us. We reserve the correct to limit the number of products or services we

All product descriptions or product prices are subject to alter
unexpectedly at our own discretion. We reserve the correct to discontinue
products at any time. Any offer for products or services on our site is not
valid if forbidden. We don’t guarantee that the standard of any product,
service, information, or other material you bought or received will meet your
expectations or that errors within the service are corrected.




We reserve the proper to refuse any order you place with us. We may, at our
own discretion, limit or cancel the quantities purchased per person, per
household, or per order. These restrictions may include orders placed by or
under the identical customer account, MasterCard, and/or orders using the
identical billing and/or shipping address. 
within the event that we make a change or cancel an order, we may try to
notify you by contacting the e-mail address and/or billing address/number
provided at the time of the order. 

We reserve the correct to limit or prohibit orders from being placed by
dealers, resellers, or dealers at our sole discretion. I comply with providing
current, complete, and accurate purchase and account information for all
purchases made in our store. You comply with update your account and other
information immediately. including your email address, Mastercard numbers, and
expiration dates so we will complete your transactions and speak to you if
necessary. For more information, you can see our return policy.



We can also additionally offer you with getting admission to
third-celebration gear over which we neither reveal nor have any manipulate nor

You renowned and agree that we offer to get admission to such gear ”as is”
and “as to be had” with no warranties, representations, or situations of any
type and with no endorsement. We shall haven’t any legal responsibility in any
respect bobbing up from or referring to your use of optionally available
third-celebration gear.

Any use via way of means of you of optionally available gear provided thru
the web web page is absolutely at your personal hazard and reticence and also
you need to make sure which you are acquainted with and approve of the phrases
on which gear are supplied via way of means of the applicable third-celebration

We can also add, withinside the future, provide new offerings and/or
functions thru the website (including, the discharge of the latest gear and
resources). Such new functions and/or offerings shall additionally be a
challenge to those Terms of Service.



Certain content material, services, and products to be had thru our Service
can also additionally encompass substances from third parties.

Third-celebration hyperlinks in this web web page can also additionally
direct you to third-celebration websites that aren’t affiliated with us. We
aren’t chargeable for inspecting or comparing the content material or accuracy
and we do now no longer warrant and could now no longer have any legal
responsibility or duty for any third-celebration substances or websites, or for
another substance, merchandise, or offerings of third parties.

We aren’t chargeable for any damage or damages associated with the
acquisition or use of goods, offerings, resources, content material, or another
transaction made in reference to any third-celebration websites. Please
overview cautiously the third-celebration’s guidelines and practices and make
certain you recognize them earlier than you have interaction in any
transaction. Complaints, claims, concerns, or questions concerning
third-celebration merchandise need to be directed to the third-celebration.


Section 9-User Comments, Feedback, and Other Submissions

 If you submit certain specific
submissions (for example, entries) at our request or without our request, you
submit ideas, suggestions, proposals, plans, or materials, whether it is
online, via email, post, or other means (collectively referred to as
“comments”), you agree that we can edit, copy, publish, distribute,
translate and use any other means at any time without restriction to any
comments on any media you forward to us. We have and will not have any
obligation (1) to maintain the confidentiality of comments; (2) to compensate
for any comments; or (3) to respond to any comments.

 We can but have no obligation to
monitor, edit or delete content that we decide to be illegal, offensive,
threatening, defamatory, defamatory, pornographic, obscene, or other offensive
or infringing property. Intellectual property rights of either party or these
terms of service.

 You agree that your opinion did not
violate the rights of third parties, including copyright, brand, personal
information, personality, or other personal or exclusive rights. Your opinion
agrees that there is no malfunction or illegal, unauthorized or execution data,
nor any computer viruses or other malware that can be carried out in any way to
operate services or sites Web-related. Invalid email addresses may not be used
or may not be unreasonable or other, or others or other persons or other
parties may not seem to miscarry for all opinions. The opinions you make and
their accuracy are fully responsible for your accuracy. We are not responsible
for the opinions of you or third parties. 


Section 10: Personal Information

 Personal information that you submit
through the store is subject to our privacy policy. Check our privacy policy.


 Section 11: Errors, Inaccuracies,
and Omissions


 At times, our website or service may
contain some typographical errors, inaccurate or missing information, which may
be related to product descriptions, prices, promotions, offers, product
shipping costs, shipping time, and availability. If any information in this
service or on any related website is inaccurate, we reserve the right to
correct any errors, inaccuracies or omissions, and to change or update
information or cancel orders without prior notice (including after submitting
an order).

 Except as required by law, we do not
undertake any obligation to update, modify or clarify information on the
service or any related website, including but not limited to pricing
information. No update or update date has been applied to the service or any
related website to indicate that all information in the Service or any related
website has been modified or updated.


 Section 12: Prohibition of Use

 In addition to the other
prohibitions stipulated in the terms of service, you are also prohibited from
using the website or its content: (a) for any illegal purpose; (b) induce
others to engage in or engage in any Illegal Conduct; (c) Violate any local,
international, federal, provincial or state regulation, rule, law or
regulation; (d) Infringe or violate our intellectual property rights or the
intellectual property rights of others; (e) Harassment, abuse, insult, damage,
defame, defame, degrade, intimidate or discriminate on the basis of gender,
sexual orientation, religion, race, age, national origin or disability; (f)
Submit false or misleading information; (g) Upload or spread viruses or any
other type of malicious code, these viruses or any other type of malicious code
will be used or may be used in any way that affects the function or operation
of the service or any related website, other websites or Internet; the personal
information of others; (I) Spread spam, phishing, drugs, excuses, spiders,
tracking or scraping; (j) For any obscene or immoral purpose; (k) Interfere
with or circumvent the service or any related website, other website or
Internet Security Features. We reserve the right to terminate your use of the
Service or related websites in violation of the prohibited use.



Section 13-Disclaimer; Limitation of Liability


We make no warranties, representations, or warranties that your use of our
services will be uninterrupted, timely, secure, or error-free. The accuracy and
reliability of the results obtained from the use of our service is not

 You agree that we may discontinue
the service from time to time indefinitely or cancel the service at any time
without notice.

 You expressly agree that the use or
inability to use the Service is at your own risk. The Service and all products
made available to you through the Service are (unless expressly stated by us)
provided “as is” and “available” for your use, without any
representation, warranty, or condition of any kind. , express or implied. ,
including all implied warranties or conditions of merchantability, merchantability,
fitness for a particular purpose, durability, title, and freedom from


 Under no circumstances will Handpan
Soul, our directors, managers, employees, affiliates, agents, contractors,
interns, suppliers, service providers, or licensors in any particular injury,
loss, claim, or any direct, indirect, incidental, punitive damages are
responsible. . Or any form or indirect loss, including but not limited to loss
of profit, loss of profit, loss of savings, loss of data, replacement cost or
any similar loss, whether due to contract, tort (including negligence), strict
liability or any other form.


The type of damage is caused by your use of the service or any product or
product obtained through the service or any other claims related to your use of
the service or any product in any way, including but not limited to any product
Any error or omission of content, or any form of loss or damage caused by the
use of the service or any content (or product) published, transmitted or
provided through the service, even if notified that it is possible. Since some
states or jurisdictions do not allow the exclusion or limitation of liability
for indirect or indirect damages, in these states or jurisdictions, our
liability will be limited to the maximum permitted by law.


 Section 14-Compensation

 You agree to indemnify and defend Handpan
Soul and our parent company, subsidiaries, affiliates, partners, senior
management, directors, agents, contractors, licensors, service providers,
subcontractors, suppliers, interns, and employees, and protect them from
damages, from any claims or requests from third parties caused by your
violation of these Terms of Service or documents incorporated by reference or
due to your violation of any laws or rights (Including reasonable attorney
fees) damage to third parties.


Section 15-Severability

 If any provision in these terms of
service is determined to be illegal, invalid, or unenforceable, the provision
will still be enforced within the maximum scope permitted by applicable law and
will be deemed non-applicable and These service terms are separate executable
parts, and this determination will not affect the validity and enforceability
of any other remaining terms.


 Section 16-Termination

The obligations and responsibilities of the parties arising before the date
of termination of the contract persist after the termination of this contract
for all purposes.

These Terms of Service are valid unless you or we cancel. You may terminate
the Terms of Service at any time when you notify us that you no longer want to
use our Services or stop using our website.

 If in our sole judgment, you breach
or we suspect that you have breached any provision or provision of these Terms
of Service, we may also terminate this agreement at any time without notice and
you will remain responsible for all amounts due up to and including the date of


 Article 17-Entire Agreement

 Our failure to exercise or enforce
any right or provision in these Terms of Service does not constitute a waiver
of that right or provision.

 These terms of service and any
policies or operating rules published on this website or related to the Service
constitute the complete agreement and understanding between you and us, and
restrict your use of the service, and replace any previous or contemporaneous
agreements, communications, and agreements Oral or written advice between you
and us (including but not limited to previous versions of the terms of

 If there is any ambiguity in the
interpretation of these terms of service, the drafting group will not be


 Article 18 – Applicable Law

 These Terms of Service and any
separate agreements that we provide to you with the services will be governed
by and construed in accordance with US law


 Section 19-Changes to the Terms of Service

You can check the latest version of the Terms and Conditions at any time on
this page.

 We reserve the right, at our discretion,
to update, amend or replace any portion of these Terms of Use by posting
updates and changes on our website. It is your responsibility to regularly
check our website for changes. By continuing to use or access our website or
services after posting any changes to these Terms of Use, you are deemed to
have consented to those changes.


Section 20  -Refund Policy

Timeframe for Refunds: Customers are eligible for a refund within 7 days of making their payment. Any requests made after this period will not be considered. It’s important to note that shipping costs will be deducted from the total refund amount.

Refund Application Process: To initiate the refund process, customers must submit a written application to our email address: [email protected]. The application should include the customer’s full name, order number, reason for the refund request, and any other relevant information.

Exclusions: Our refund policy does not apply to any promotional period events or discounted products. Customers who purchase items during special promotions or with a discount code are not eligible for refunds.

Final Decision: We reserve the right to review and make the final decision on all refund requests on a case-by-case basis. We may approve or deny a refund based on the specific circumstances of each request.

Refund Processing: Once a refund request has been approved, we will process the refund within 5-10 business days. The refund will be issued to the original payment method used for the purchase. Please be aware that depending on your bank, it may take additional time for the funds to appear in your account.

Product Return: In cases where a refund is granted, the customer is responsible for returning the product in its original condition and packaging. The item must be shipped back to us within 7 days of receiving the refund approval. Failure to do so may result in the refund being revoked.

For more information or assistance with our refund policy, please feel free to contact our customer support team.

 Section 21-Contact Information

 If you have questions about the
terms of service, please send us a message at [email protected]

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